Support Policy

How to Contact Us

If you need help with an order, product question or general enquiry, you can contact ergorituals.com by email at info@ergorituals.com or by phone on 96 113002.

Support Availability

We aim to respond as soon as we can. Response times may vary depending on order volume, weekends, holidays and busy periods, but we always try to reply as promptly as possible.

What We Can Help With

You can contact us for help with:

• order status questions,
• product information,
• faulty, damaged or incorrect items,
• account-related questions,
• general website or checkout support.

Order Changes and Cancellations

Order changes and cancellations are possible only before dispatch and only by phone. If you need to make a change, please call us on 96 113002 as soon as possible after placing your order.

Faulty, Damaged or Incorrect Orders

If your order arrives faulty, damaged or incorrect, please contact us within 3 days of delivery. Each case is assessed individually, and we will review the best way to resolve the issue.

Delivery Within Cyprus

At this time, ergorituals.com offers Home Delivery and Akis Express Station Pickup within the Republic of Cyprus. Customers can choose home delivery or select their preferred Akis Express pickup station during checkout. Orders can be paid online at checkout or on delivery/collection, depending on the selected payment method.

Contact

Email: info@ergorituals.com
Phone: 96 113002