Privacy Policy
Overview
This Privacy Policy explains how ergorituals.com collects, uses and protects your personal information when you use the website, place an order, create an account or contact us.
Information We May Collect
Depending on how you use the site, we may collect information such as:
- your name, email address and phone number,
- billing and delivery details,
- account login details,
- order history and customer account information,
- newsletter signup details,
- messages sent through our contact form or support enquiries,
- basic website usage and device data collected through cookies and analytics tools.
How We Use Your Information
We use your information to:
- process and deliver your orders,
- communicate with you about purchases or support requests,
- manage your customer account,
- send newsletters or marketing messages where you have chosen to receive them,
- improve the website, services and customer experience,
- measure website traffic and marketing performance.
Payments
Orders can be paid online by card at checkout or on delivery/collection. Online card payments are processed through a third-party payment provider. ergorituals.com does not store full payment card details on its own systems.
Cookies, Analytics and Marketing Tools
ergorituals.com uses cookies and similar technologies, including a cookie banner, to help the website function properly and to understand how visitors use the site. We may use tools such as Google Analytics and Meta Pixel for analytics, remarketing and advertising performance measurement.
Who We May Share Information With
We may share relevant information only where necessary with trusted service providers such as payment processors, delivery partners, website or marketing tools, and technical service providers. We do not sell your personal data.
Data Retention
We keep personal information only for as long as reasonably necessary for order processing, customer service, legal, tax, accounting or security purposes.
Your Rights
You may contact us if you want to request access to, correction of or deletion of your personal information, subject to any legal or operational retention requirements that still apply.
Contact
If you have questions about this Privacy Policy or your personal data, please contact info@ergorituals.com or call 96 113002.
